Position Summary

Iskalo Development, a full-service Real Estate Development Company, is actively seeking a Property Manager to join our team. The Property Manager is responsible for the day-to-day implementation of the policies, procedures and services that ensure well-managed, well-maintained building(s), placing maximum emphasis on prompt, positive response to the concerns and needs of the tenants and detailed focus on property safety and maintenance. The ideal candidate will have a bachelor’s degree and three to five years’ experience in commercial property management (office, light industrial and/or retail) and demonstrated excellence in tenant and vendor relationship management, property budgeting and project management.

Who We Are

Iskalo Development is one of the region’s premier developers of high-quality buildings of timeless design. We are driven to deliver quality, not quantity. In doing so, we sweat the details that others don’t. We do this because it is important to us that our projects make a positive impact to their neighborhood and that they stand the test of time. And we believe that someone choosing to spend time in one of our buildings, whether it be for work in one of our commercial buildings, an overnight stay in one of our hotels, or for dinner at one of our restaurants, deserves to be treated to excellence in their surroundings.

Why You Want to Work Here

If you are creative, resourceful and “wired to work”, then you may be a candidate to join the team of professionals at Iskalo Development. More than ever before, you have a choice on the type of company you want to work for. Choose one where you can make a difference!

Qualifications

• Two to three years’ experience in commercial property management;
• Professional style of verbal and written communication

Responsibilities

• Ensure positive and prompt response to requests from building tenants;
• Promote customer focus; monitor customer satisfaction and develop new approaches to meet customer needs;
• Supervision of all maintenance programs relating to the interior and exterior conditions and appearance of all properties;
• Prepare, coordinate and ensure that all fire, life safety and other safety and security programs are established and followed;
• Participate in the selection of contract services, vendor negotiation of service agreements and day-to-day monitoring of vendor performance to assure full compliance with standards established within the service agreement;
• Day-to-day operational management of all aspects of the properties to assure maintenance of approved quality standards
• Collect, analyze and report on statistical data pertaining to the assessment of property management objectives;
• Management of actual costs to remain in established budget;
• Maintain a positive image of Iskalo Development Corp. and its affiliates at all times

Skills

• Knowledge of property vendor relationship management, property budgeting and project management;
• Working knowledge of Corrigo and Procore software preferred;
• Full competency in managing tenant relationships;
• Ability to identify and resolve issues in a timely manner developing alternative solutions and applying reason, even when dealing with difficult situations;
• Effectively communicate with other departments within the organization with special emphasis on collaboration with the Accounting Department;
• Manage difficult or emotional customer situations; responding promptly to customer needs and requests for service and assistance;
• Encourage open communication; confront difficult situations; maintain objectivity; keep emotions under control; use negotiation skills to resolve conflicts;
• Exhibit sound and accurate judgement; willingness to make decisions; support and explain reasoning for decision; makes decisions timely and includes appropriate people in decision making process;
• Motivated, self-starter who works well independently or as a team;
• Strong organizational skills and exceptional attention to detail;
• Builds positive working relationships with staff, peers and colleagues;
• Speaks clearly and persuasively in positive or negative situations maintaining objectivity; keeps emotions under control and applies negotiation tactics to resolve conflict;
• Strong knowledge and usage of Microsoft Office Suite with focus on Excel;
• Takes initiative, is solution oriented and follows through on all assigned tasks until resolution;
• Working knowledge of real estate, construction or property management environment preferred

Physical Demands

• Valid driver license and use of personal vehicle for business purposes;
• Work performed at various property locations in addition to a modern, well-lit office setting;
• Exposure to outside weather conditions;
• Use of various computer software programs including Microsoft Office, Word, Excel in addition to standard office equipment (phone, calculator, copier, fax);
• Daily travel to company properties;
• Moderate noise level;
• Ability to walk, talk, bend, lift, stand, sit, kneel, crouch and crawl. Must occasionally lift and/or move up to 50 pounds.

Salary

Job Type: Full-time
Pay: $60,000 – $80,000 per year

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee discounts
• Paid time off
• Retirement plan

License/Certification: Driver’s License (Required)

Ability to Commute: Williamsville, NY 14221

Work Location: In person

How to Apply

Click HERE to Download Application.
Please email the application, your resume and cover letter to: hr@iskalo.com